A case walks you through Part 13 of the staff handbook, step by step: feedback → PINs → review meeting → PIP → investigation → hearing → outcome → appeal. Each step has a checklist, the deadlines worked out for you (working days exclude weekends and England & Wales bank holidays), the letters, and a manager guide. The tool refuses the classic unfair-process mistakes — a hearing before the investigation is complete, the investigator chairing the hearing, too little notice, or a sanction with no reasoning. Cases are visible to HR, to the managers running them, and never to the employee.
| Employee | Route | Current step | Case manager | Opened | Status |
|---|---|---|---|---|---|
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New case
Live PINs
Steps
Timeline
Every save, letter, upload, refusal and decision, newest first. Nothing is deleted.