When someone tells you about harassment
You must act, even if they don't want a formal complaint. You don't need to decide whether it “counts” before acting. Your job is to keep people safe, record it, and get it to HR. Answer four quick questions and this will show you exactly what to do.
Question 1 of 4
Are they safe right now?
What to do now
Confidential incident log
Log it — HR is emailed as soon as you save
Log it even if they don't want a formal complaint. Write down their words, not your summary. Don't investigate on your own.
HR: view logs — HR and admins only
Support: HR · Samaritans 116 123 (free, 24 hours). Everything on this page is confidential.